According to the plan approved by the Prime Minister, 70% of water, electricity, telecommunication and communications service providers will accept non-cash payments by 2020.
The e-commerce sector expects 30% of the population to make online purchases totaling US$350 per person per year by 2020.
Business-to-consumer (B2C) sales are projected to jump by 20% annually to reach US$10 billion and account for 5% of total retail sales of goods and services in the country by 2020.
Cross-border e-commerce is projected to grow strongly, back export-import activities and business-to-business (B2B) and make up 30% of export-import turnover by 2020.
Until 2020, half of enterprises would regularly update their websites while 80% of businesses would place and receive orders using e-commerce apps. Besides, all supermarkets, shopping malls and distribution centers would have point of sale (POS) terminals to enable customers to pay by card.
The Government expects a number of local e-commerce service providers to become big players in the ASEAN region.
The Government pledges to develop the transport and delivery networks in all provinces and cities and expand the networks to regional nations to support cross-border e-commerce growth.